Innovative programming for adults of ALL abilities.
UCR Policy Information
Staff & Teacher Communications
All communication regarding your class, registration, schedules, payment and calendar will come from the office of the Executive Director and Executive Assistant. While you may have your teacher's cell number, use it sparingly and for real emergencies; late arrivals, late pickups, illness or absentees. Do not text or call your teacher for payment questions, registration, enrollment favors or calendar questions. If you must give notice of illness or absences please try to do so asap. The teachers are not obligated to respond to you during their free/off time.
UCR Inclement Weather/Program Cancellation Policy
If Montgomery County Public Schools are closed, UCR programs are cancelled.
If Montgomery County Public Schools have a 2-hour weather delay, in-person morning (am) programs are cancelled.
If Montgomery County Public Schools have a 2-hour weather delay, evening (pm) programs will be held as scheduled.
Since we use public settings for all of our programs, we must also follow guidance from host sites with differing requirements. Please stay engaged and attentive to emails.
When a session is cancelled due to inclement weather or instructor/therapist illness, it is considered an "act of nature" and there will be no fee refunds. If it is possible to run the program virtually, we will consider that option. If you have questions about this, email the Executive Director.
UCR INCLEMENT WEATHER POLICY MODIFICATIONS 2026
MCPS CLOSED --> UCR CLOSED
MCPS DELAY --> UCR AM CLOSED (VIRTUAL OPTIONS)
MCPS DELAY --> UCR PM AS SCHEDULED
Registration
Your spot in class is not guaranteed unless you've paid for class or a payment method, invoice, check or scholarship has been worked out with UCR leadership.
Deciding what to sign up for
In order to facilitate participant enjoyment, safety, and personal growth, we provide small staffing ratios, skills required, and interests essential for most of our programs If considering a program for the first time, you are strongly encouraged to make arrangements to visit a program one time before registering. UCR reserves the right to determine any individual's program participation in UCR programs.
Behavior expectations
In the event of a violent or unsafe behavior episode, UCR will have a family conference either in person or over the phone to determine the ability of the student to return to class and what accommodations will need to be in place to ensure safety and success. If defiant or other unsafe/inappropriate behaviors continue, a participant may be dismissed from a program. UCR staff will file an official incident report.
Supervision
UCR provides supervision, according to the level appropriate to each program, ONLY during the stated program times. We cannot be responsible for member's early arrival and late departure. Please be prompt to arrive and leave.
Drop Off Policy
Please accompany your loved one into the program site and make sure there is staff on site. Please be on time so that programs may start promptly.
Late Pick-up Fee
UCR will charge a late pick-up fee of $10.00 for every 15 minutes, or part thereof, that a UCR member is picked up after the stated end of the program. Drivers picking up multiple members are responsible for ALL fees for each member.
UCR "Prorating Fees" Policy
There is no proration of fees for sessions you select to miss or miss due to occasional illness. In the event of prolonged absences or joining the class session late, UCR will prorate on a case by case basis.
Updated Privacy Policy
We receive information when you make a donation, sign up for our e-news, fill out a form, or contact us. This may include:
We use your information to:
We do not sell, trade, or rent personal information to third parties. We may share information with trusted service providers who assist us in operating our website, conducting our business, or servicing you, provided they keep this information confidential.
Waiver & Liability Policy
By registering for these UCR programs, I am admitting I am fully aware of the risks and hazards connected to indoor/outdoor physical activity, vocational training and/or manual labor. I am also aware that some of the programs will include animal therapy/interactions and/or travel in the community.
By attending in person programs, you are acknowledging you will be sharing spaces with other UCR attendees.
I hereby release, waive, discharge and covenant not to sue Upcounty Community Resources, Inc, their program partner sites, their officers, employees, volunteers or assistants from any and all liability, claims, demands, actions, and causes of action whatsoever arising out of or related to any injury that may be sustained by me or my charge while enrolled in UCR programming.
All communication regarding your class, registration, schedules, payment and calendar will come from the office of the Executive Director and Executive Assistant. While you may have your teacher's cell number, use it sparingly and for real emergencies; late arrivals, late pickups, illness or absentees. Do not text or call your teacher for payment questions, registration, enrollment favors or calendar questions. If you must give notice of illness or absences please try to do so asap. The teachers are not obligated to respond to you during their free/off time.
UCR Inclement Weather/Program Cancellation Policy
If Montgomery County Public Schools are closed, UCR programs are cancelled.
If Montgomery County Public Schools have a 2-hour weather delay, in-person morning (am) programs are cancelled.
If Montgomery County Public Schools have a 2-hour weather delay, evening (pm) programs will be held as scheduled.
Since we use public settings for all of our programs, we must also follow guidance from host sites with differing requirements. Please stay engaged and attentive to emails.
When a session is cancelled due to inclement weather or instructor/therapist illness, it is considered an "act of nature" and there will be no fee refunds. If it is possible to run the program virtually, we will consider that option. If you have questions about this, email the Executive Director.
UCR INCLEMENT WEATHER POLICY MODIFICATIONS 2026
MCPS CLOSED --> UCR CLOSED
MCPS DELAY --> UCR AM CLOSED (VIRTUAL OPTIONS)
MCPS DELAY --> UCR PM AS SCHEDULED
Registration
Your spot in class is not guaranteed unless you've paid for class or a payment method, invoice, check or scholarship has been worked out with UCR leadership.
Deciding what to sign up for
In order to facilitate participant enjoyment, safety, and personal growth, we provide small staffing ratios, skills required, and interests essential for most of our programs If considering a program for the first time, you are strongly encouraged to make arrangements to visit a program one time before registering. UCR reserves the right to determine any individual's program participation in UCR programs.
Behavior expectations
In the event of a violent or unsafe behavior episode, UCR will have a family conference either in person or over the phone to determine the ability of the student to return to class and what accommodations will need to be in place to ensure safety and success. If defiant or other unsafe/inappropriate behaviors continue, a participant may be dismissed from a program. UCR staff will file an official incident report.
Supervision
UCR provides supervision, according to the level appropriate to each program, ONLY during the stated program times. We cannot be responsible for member's early arrival and late departure. Please be prompt to arrive and leave.
Drop Off Policy
Please accompany your loved one into the program site and make sure there is staff on site. Please be on time so that programs may start promptly.
Late Pick-up Fee
UCR will charge a late pick-up fee of $10.00 for every 15 minutes, or part thereof, that a UCR member is picked up after the stated end of the program. Drivers picking up multiple members are responsible for ALL fees for each member.
UCR "Prorating Fees" Policy
There is no proration of fees for sessions you select to miss or miss due to occasional illness. In the event of prolonged absences or joining the class session late, UCR will prorate on a case by case basis.
Updated Privacy Policy
We receive information when you make a donation, sign up for our e-news, fill out a form, or contact us. This may include:
- Personal Information: Name, email address, mailing address, phone number, and payment information.
We use your information to:
- Process donations and provide receipts.
- Send newsletters, updates, and fundraising appeals (you may opt-out at any time).
- Improve our website functionality.
- Comply with legal obligations.
We do not sell, trade, or rent personal information to third parties. We may share information with trusted service providers who assist us in operating our website, conducting our business, or servicing you, provided they keep this information confidential.
Waiver & Liability Policy
By registering for these UCR programs, I am admitting I am fully aware of the risks and hazards connected to indoor/outdoor physical activity, vocational training and/or manual labor. I am also aware that some of the programs will include animal therapy/interactions and/or travel in the community.
By attending in person programs, you are acknowledging you will be sharing spaces with other UCR attendees.
I hereby release, waive, discharge and covenant not to sue Upcounty Community Resources, Inc, their program partner sites, their officers, employees, volunteers or assistants from any and all liability, claims, demands, actions, and causes of action whatsoever arising out of or related to any injury that may be sustained by me or my charge while enrolled in UCR programming.
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You can download a copy of the Policies with the link at right
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